Job Posting

The Town of Cochrane is looking for an individual to fill the above noted position.  The successful candidate will be responsible to provide all billing, collecting and customer service needs of the municipality as they relate to water and wastewater services.

Education/Experience:

• Minimum of a post-secondary Business Administration diploma in accounting and/or finance
• Minimum two years experience in an accounting environment
• Experience with iCity/VADIM Software and/or in a municipal environment will be considered an asset
• Experience in billing of metered services will be considered an asset
• Excellent oral and written communication skills (English and French)
• Excellent skills in Microsoft Office including its spreadsheet application
• Excellent mathematical skills and ability to prepare general accounting journal entries

The above represents only a brief description of the general requirements for the position. A complete job description is available at the Municipal Office, 171 Fourth Avenue, Cochrane, Ontario during normal office hours or at the link below.

Persons wishing to apply should forward a letter along with a resume clearly marked “Utility Billing Clerk Position”, to the undersigned by mail or email by 12:00 noon on Friday, September 27, 2019.

We thank all applicants who apply, but only those candidates selected for an interview will be contacted. Accessibility accommodations are available for all parts of the recruitment process.  Applicants must make their needs know in advance.

Jean Pierre Cousineau, Human Resources Manager

The Corporation of the Town of Cochrane

171 Fourth Avenue

Cochrane, Ontario      P0L 1C0

Tel:  (705) 272-4361 ext. 222

Fax: (705) 272-6068

Email: jp.cousineau@cochraneontario.com

Classification:                           Part-time (Spare Board) Truck Driver/Labourer/Arena MTCE

Department:                              Municipal Operations

Public Works/Recreation Dept.

Location:                                   92 Second Street and 7 Tim Horton Drive Cochrane, Ontario

Immediate Supervisor:              Director of Operations & Infrastructure

                                                  Director of Community Services

Rate of Pay/Benefits:                 Per Collective Agreement

Position Status:                         Spare Board Position

Closing:                                     September 18th, 2019 at 4:00 pm

Job Summary for Spare Board – Organizational Needs:

The position of a Part-time Truck Driver/Labourer is responsible for the daily collection of garbage. Involves the operation of small equipment, light duty, and heavy-duty vehicles with occasional operation of heavy equipment.

The Arena Mtce is responsible for summer recreational facilities maintenance and repairs for the Tim Horton Event Centre including refrigeration plant.

General labourer and maintenance duties as required. Project management of assigned activities, on occasion. Occupational Health & Safety Act compliance, in the workplace, for self and fellow workers. The position is responsible to maintain open effective communication with field supervisors as assigned.

We thank all those that apply; however only those candidates selected for an interview will be contacted. Persons wishing to apply should forward a letter along with a resume in a sealed envelope clearly marked “Spare Board – Organizational Need” at the address noted below.

Inquiries may be directed to, Director of Operations & Infrastructure or, Director of Community Service.

Afin d’obtenir de l’information en français, veuillez communiquer au 705-272-4361.

J.P. Cousineau

The Corporation of the Town of Cochrane Human Resource Manager

171 Fourth Avenue, P.O. Box 490 Cochrane, Ontario P0L 1C0

Tel:  705-272-4361

Fax: 705-272-6068

Classification:                                  Special Events & Marketing Coordinator (Internship)

Department:                                    Community Services

Location:                                           7 Tim Horton Drive, Cochrane, Ontario

Immediate Supervisor:                 Director of Community Services

Rate of Pay/Benefits:                    Per Collective Agreement

Hours of Work:                               40 hours per week, shift work, evenings and/or weekends required

Position Status:                               Temporary Full Time (Internship)

Dated:                                                August 28, 2019

Job Summary:

The Special Events & Marketing Coordinator – Internship will be the principal conduit through which attractions, events and tourism initiatives for our communities will be coordinated. The ideal candidate for this position will have a love for event management, provide outstanding customer service, have a good understanding of the economic impacts of community events, have excellent promotion skills and ability to engage our local businesses, develop promotional materials for events, and raising awareness of local business and attractions.

The ongoing marketing, tourist engagement, business engagement and promotion of our community to visitors will always form a key component of the position. Significant responsibilities include promotion of the local community, development of event marketing plans, synchronization of calendars to ensure maximum benefits to the events as well as community businesses, development and maintenance of digital marketing campaigns, manage social media posts, maintain town website, and overall promotion of the town and all it has to offer prospective visitors.

This position is contingent on a funding partnership between the Town of Cochrane and the Government of Canada (Fednor grant) and will run from September 23, 2019 to March 31, 2021 (18-month term); this partnership will be reviewed in the winter of 2020 to determine if the position will continue beyond its initial term.

Minimum Qualifications Required:

• Degree or Diploma in a related field such as Business, Marketing, Event Planning, Tourism
• Software knowledge and proficiency in Microsoft Word, Excel, Power Point, website maintenance, graphic programs, Adobe Suite, and social media expertise is essential.
• Experience working with private, non-profit, and public sector organizations is an asset.
• Strong initiative and customer service orientation.
• Must have a valid class “G” Driver’s License.
• Training in WHMIS, First Aid, CPR, or related courses is an asset.
• Ability to communicate effectively in both official languages, French and English, is an asset
• Ability to work flexible hours, work independently and in a team environment.
• Ability to perform light manual labour, including bending, stooping, and reaching.
• Ability to establish and maintain cooperative relationships with other staff and project participants.
• Volunteer management skills would be an asset
• Valid Criminal Record Check

Professional Development Requirements:

It is expected that the successful candidate will enrol and succeed in annual professional development courses outlined by the department Director in promoting continuous education and growth.

The above represents only a brief description of the general requirements for the position. A complete job description is available at the Municipal Office, 171 Fourth Avenue, Cochrane, Ontario during normal office hours or by visiting the municipal website at www.cochraneontario.com Qualified applicants are requested to submit a cover letter and a detailed resume including references, in a sealed envelope marked “Confidential – Special Events & Marketing Coordinator (Intern)” to the following address, by Wednesday September 18^th, 2019 at 4:00 p.m., local time.

We thank all applicants for their interest and advise that only those candidates selected for an interview will be contacted.  Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is used to determine eligibility for potential employment. In accordance with the Accessibility for Ontarians with Disabilities Act, the Town of Cochrane is pleased to accommodate individual needs of applicants with disabilities within the recruitment process. Please call 705-272-4361 or email the undersigned if you require an accommodation to ensure your participation in the recruitment and selection process

Jean Pierre Cousineau, Human Resources Manager

The Corporation of the Town of Cochrane

171 Fourth Avenue, Cochrane, ON   P0L 1C0

Tel:  (705) 272-4361  Fax: (705) 272-6068

Email:  jp.cousineau@cochraneontario.com

Website: www.cochraneontario.com

JOB OPPORTUNITIES IN KAPUSKASING AND COCHRANE

CUSTOMER CARE REPRESENTATIVE (BILINGUAL FRENCH)

Organization: Ministry of Government and Consumer Services

Division: ServiceOntario – Retail Branch

City: Cochrane, Kapuskasing

Job Term: 3 Temporary assignment/contract up to 12 months with possibility of extension

Job Code: 95423 – Customer Service Rep 2

Salary: $25.21 – $29.23 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Understanding the job ad – definitions

Posting Status: Open Targeted

Job ID: 136852

Apply Online
View Job Description

• In compliance with the recently amended OPSEU collective agreement provision, the correct salary range for this position has increased to $25.21 to $29.23 per hour.• The Irregular On-Call position hours of work can range from 0 to 36.25 per week• Entry level applicants may be hired at the Customer Service Representative 2 Training (CSR – 2T) level. Starting salary for the CSR – 2T level: $23.64 per hour

At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services – online, in person and by phone.

Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion service delivery transformation.

If you strive to provide customers with a positive service experience and thrive in a fast-paced, team driven environment, then a career as a Customer Care Representative may be for you!

What can I expect to do in this role?

You will:
• provide quality in-person, front counter customer services by providing timely and accurate information related to government programs, products and services in a retail and customer service oriented environment
• provide interpretation of guidelines, directives and procedures
• provide guidance and support to customers in completing documents and forms, and in the use of public access workstations (i.e., online small business registration)
• provide guidance and support to customers experiencing problems accessing or obtaining specialized information, and refer to the appropriate program area or organization for resolution
• process business and individual customer transactions accurately by determining eligibility and required documents, for multiple government programs and update electronic databases simultaneously
• collect and process payments, issuing refunds, and reconcile payments with transactions
• maintain administrative files

How do I qualify?

Mandatory

• You are proficient in English and advanced level oral French

Customer Service and Communication Skills:

• You have experience providing in-person, front counter customer service responding to inquiries, providing advice and information, and resolving customer issues in a high-volume environment
  • You are a clear, concise oral communicator and can ask appropriate questions to better understand customer inquiries before responding
  • You have written communication skills to prepare correspondence
  • You have exceptional interpersonal skills to interact with the public and resolve customer complaints

Problem Solving and Analytical Skills:

• You have demonstrated analytical and problem-solving skills to probe for information, assess situations and determine appropriate course of action
  • You can effectively analyze information to determine the underlying needs of the customer beyond those that may have been initially expressed
  • You demonstrate judgement and tact when interacting with customers

Collaboration and Organizational Skills:

• You have flexibility and collaboration skills to effectively work in a team-driven environment and ensure that operational requirements are being met
  • You can interact with other team members to discuss varying points of views, ideas and opinions to help make decisions
  • You have planning and organization skills to organize and prioritize workloads while maintaining efficiency and accuracy

Relevant Knowledge:

• You have general knowledge of government services and programs at the municipal, provincial, and federal level
  • You have demonstrated ability to reference, research and apply relevant legislation, regulations and guidelines (e.g. where applicable, Freedom of Information and Privacy Act, Citizenship and Immigration Canada guidelines, etc.) in order to support the accurate completion of forms and transactions

Financial and Administrative Skills:

• You have experience handling cash, and operating cash registers and point of sale machines to process monetary transactions
  • You can accurately calculate fees, collect money, balance floats, prepare deposits and reports
  • You have administrative skills and can accurately maintain filing systems

Computer Skills:

• You are proficient with word processing, spreadsheet, database, email and internet applications
  • You have experience using computers (i.e. Intranet, Internet, databases, and electronic manuals) to research, retrieve and summarize information

Additional Information:

Address:

• 1 Bilingual Temporary, duration up to 12 months, 122 Government Rd W, Kapuskasing, North Region, Criminal Record Check
• 1 Temporary – Irregular On-Call, duration up to 12 months, 122 Government Rd W, Kapuskasing, North Region, Criminal Record Check
• 1 Temporary, duration up to 12 months, 143 4th Ave, Cochrane, North Region, Criminal Record Check

Compensation Group: Ontario Public Service Employees Union

Schedule:3.7 Category: Customer and Client Services

Posted on: Monday, July 15, 2019

• This ad is also available in French.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. (Note: If a Vulnerable Sector Screening Check is required, it must also be obtained in person at your local police service).A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• N-MG-136852/19(2)

How to apply:

1. You must apply online by visiting www.ontario.ca/careers. You must enter the job id number 136852 in the Job ID search field to locate the job ad.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Monday, July 29, 2019 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

The Corporation of the Town of Cochrane is seeking individuals willing to represent the following vacant seats on the above noted Board:

• Business at Large Representative
• Agricultural Sector Representative
• Mining Sector Representative
• Forestry Sector Representative

Click the link below for details on how to apply for the vacant seats.