THE CORPORATION OF THE TOWN OF COCHRANE

TAXES, WATER BILLS AND OTHER PAYMENTS

Starting April, interest and penalties for tax and water payments will be waived, as an initial step.  Once more is known about how long COVID-19 measures will be in place, the Town of Cochrane staff will work with residents and businesses to develop payment plans.  Please be patient as we have a number of employees working remotely.  We will return your call or email as soon as possible.

If you require assistance, please email kaela.girard@cochraneontario.com (taxes) or linda.cheff@cochraneontario.com (water).  Residents can also contact our Town Hall office number (705) 272-4361.

Frequently Asked Questions:

  • Question - Do I have to pay my water bill?

    Answer – Yes you are still responsible to pay your monthly water bill.  For those who need a little more time to pay we are waiving interest to give you the flexibility to pay as soon as you can.

    If you are unable to continue to make payments through pre-authorized monthly withdrawals please contact the Town Hall at (705) 272-4361 or email linda.cheff@cochraneontario.com.

    For pre-authorized payments due on May 1st, please advise by April 17 and for payments due on June 1st, please advise by May 15th.

    We strongly encourage you to continue to make payments or make partial payments to ensure that you do not get too far in arrears.  Payments can always be made by mailing a cheque, paying with online internet banking or paying at your local bank

  • Question - How long are interest and penalties being waived?

    Answer – At this time interest and penalties are being waived for 60 days.  The Town will be evaluating and extended if necessary.

  • Question - I am currently on pre-authorized payments for taxes. Will the Town continue take the payments out of my account?

    Answer – Yes, the Town will continue to withdraw the payment out of your account.

    If you are unable to continue to make payments through pre-authorized monthly withdrawals please contact the Town Hall at (705) 272-4361 or email kaela.girard@cochraneontario.com.

    For pre-authorized payments due April 15th,  please advise by April 3rd for payment deferral;
    for April installments and Arrears payments due April 30th, please advise by April 17th;
    for pre-authorized payments due May 15th: please advise by May 5th for payment deferral;
    for May Arrears due May 29th, please advise by May 18th; and
    for post-dated cheques submitted for future dates, please advise if you wish to cancel the cheque.

    We strongly encourage you to continue to make payments or make partial payments in order to ensure that you do not get too far in arrears. Payments can always be made by mailing a cheque, paying with online internet banking or paying at your local bank.

  • Question - I paid my February tax bill. Do I have to make other payments?

    Answer – If you paid the February tax bill in full, then no other payments are required at this time.  Typically, the next installment for taxes is due at the end of April.

  • Question - I pay my taxes through my mortgage company. I cannot make a payment this month, what do I do?

    Answer – You need to call your mortgage company directly to discuss your situation.

  • Payment Options

    Payment Options:
    Mail:  You may mail your payment to the Town Hall (no cash payments)

    The Corporation of the Town of Cochrane
    171 Fourth Avenue
    Cochrane, ON  P0L 1C0

    Internet Banking:
    Tax Payments can be made using personal online internet banking.  Your fifteen (11) digit roll number is required.  Service charges may apply.

    Water Payments can be made using personal online internet banking.  Your ten (11) digit account number is required.  Service charges may apply.

    Example:

    BANK ADD PAYEE ACCOUNT NUMBER (11 digits)**
    CIBC Cochrane Ontario Utility ###########
      Cochrane Ontario Property Taxes ###########
    SCOTIABANK Cochrane (Town) Utility, Ont ###########
      Cochrane (Town) Taxes, Ontario ###########
    TORONTO DOMINION (TD) Cochrane, Ontario (Town of) Water & Wastewater ###########
      Cochrane, ON (Town of) Taxes ###########
    BANK OF MONTREAL (BMO) Cochrane (ON) Town of – Water and Wastewater ###########
      Cochrane (ON) Town of – Taxes ###########
    NATIONAL BANK Town of Cochrane – Water and Wastewater (Ontario) ###########
      Town of Cochrane – Taxes (Ontario) ###########
    CAISSE POPULAIRE Cochrane – Water ###########
      V. Cochrane – Taxes ###########
    **Account Number prefix for water must begin with 000
    **Account Number prefix for property tax must begin with either 010    /    020    /   030
    Troubleshooting tip – try inserting a dash after every 3 digits (ie:  ###-###-###-##)

    –  Payments for parking tickets:  Mail ticket with payment to the Town address above or call (705) 272-4361

    Provincial Offences Act (POA):

    Phone:
    –  POA Ticket Information:  (705) 272-2538; pay by phone with credit card, leave a message on our voicemail and someone will call you back within 1 business day to process your payment or at the bank

    Online:
    –  POA Tickets:  payfines.ca and select The Corporation of the Town of Cochrane Office

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